The practices that grow and thrive the quickest are those that retain their patients. Patient retention occurs when staff proactively ensures each patient is appointed for their next cleaning. If patients happen to fall off their schedule, they can be reactivated to resume normal routine.
TeamCare's Preappointment feature empowers dental practices to achieve 80% primetime hygiene preappointment rates, ensuring that patients are scheduled for their next hygiene visit before they leave the office. This proactive approach to appointment scheduling minimizes gaps in patient visits, maintains consistent patient-provider relationships, and forms the foundation of any effective patient retention plan.
TeamCare's "Reactivation" features makes it easy for your staff to ensure every patient receives timely and personalized follow-ups, essential aftercare information, and support following their procedures. By automatically updating the reactivation call list in real time, dental practices can spend less time keeping track of patients who need outreach and more time addressing the needs of patients. This feature continuously populates the call list with unscheduled and overdue patients, tracks call history, and aligns staff with target call goals, making it an indispensable tool for practice success. TeamCare practices levering reactivation lists have seen sharp increases in patient reactivation, retention and production in as little as a month.